As a client of Stephanie Jane Rowden please read the privacy policy below. When you sign up to any service from Stephanie Jane Rowden, you are agreeing to the below terms.

 

 

 

1. Personal data (name, address, email, medical information) is collected via the app and platform My PT Hub which is used for writing plans for the individual/client only. This information is only stored securely on this system. Once the client finishes with me their information will be kept on the system for up to 30 days. The only time I will share anything (such as name/weight on a testimonial) is by means of consent by the client after we (client and Stephanie rowden) have spoken verbally, over email, skype or social media messenger and agreed. I cannot be responsible for information social media, email platforms or skype hold.

 

2. When you register or subscribe to any of Stephanie Jane Rowden services, I collect a wide variety of information about you. Any information provided by clients in any forms, questionnaires, food diaries, or record sheets will be strictly confidential and only shared with Stephanie Jane Rowden and the client concerned.

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3. Payment/card details will not be stored by me but I do use the payment platforms PayPal and Stripe. These platforms may hold the information in order to bill for the monthly membership fees. Stephanie Jane Rowden cannot be responsible for information these platforms hold. 

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4. If a client is on holiday or misses sessions due to illness, it is at Stephanie Jane Rowden discretion to rearrange these sessions. 

 

5. Photographs are kept confidential, they are never saved and stored by Stephanie Jane Rowden unless we (client and Stephanie Jane Rowden) have spoken verbally, over email, skype or social media messenger regarding sharing photographs for comparison and testimonial reasons. I cannot be responsible for information social media and email platforms hold.

 

6. You are within your rights to withhold any information you do not wish to provide. Please bear in mind online coaching requires a months' notice for cancellation. 

 

7. The RESULT 8 week challenge runs for 8 weeks consecutively and if a week is missed, it is at Stephanie Jane Rowdens discretion to offer another weeks access.

 

8. Stephanie Jane Rowden works on the basis of an honest relationship between client and trainer, if you are struggling, reach out and Stephanie Jane Rowden can help you to deal with it. This then ensures you are getting the most from your experience too. 

 

9. Payments are non-refundable. It is at Stephanie Jane Rowdens discretion to come to an arrangement if you are unable to continue with your training program.  

 

10. 1-1 Personal Training sessions should be cancelled within 48 hours. Any cancelled after this time will still be charged and a session will be taken off the full block.

 

11. 1-1 Online coaching with Stephanie Jane Rowden is for a minimum period of 3 months which will come out each month until the end of the 3 months.

 

If you are happy and agree with the above privacy policy and would like to continue your training please continue through the sign up process.